CONFERENCE AGENDA
In March this year, the full day conference comprised of 4 sessions detailing the current trends, challenges and opportunities with a focus on ESG and anti-social behaviour then moved forward into the evolution of places and how AI is a part of that journey. We also visited our award winners from both The Sceptre Awards and the Revo’s, showcasing the winners, why they were chosen by the judges and drilling down on their entries to help others and share best practice.
- Wider Economic Trends – Diane Wehrle, Retail Expert and Founder, Rendle Intelligence and Insights
- Future of Shopping Places UPDATE – Dr Steve Norris, National Head of Planning, Regeneration + Infrastructure, Lambert Smith Hampton
- Panel Discussion – Centre Challenges & Opportunities – led by Darren Pearce, 5 centres from around the country come together to discuss the challenges they had over the past year and how they’ve also built on opportunities
Merry Hill
Liverpool One – Iain Finlayson, Estate Director
Centre MK – Kevin Duffy, Centre Director
Festival Place
The 02 – Janine Constantin-Russell, Director of Outlet Shopping and the Entertainment District
SESSION 2 – SAFETY & SECURITY
- My story and the fight for Martyn’s Law legislation – Figen Murphy, Campaigner for Martyn’s Law
- Development of ESG Strategy – James Pay, Head of ESG UK, CBRE
- Panel Discussion – Anti Social Behaviour – retail theft/robbery – led by David Allinson, Centre Director of Manchester Arndale. Joining him will be:
Mike Pearce – Director of Security and Resilience, Landsec
Ian Pugh – Director, PAL Protect
Alex King-Byatt – Partnerships Director, CityCo
Patrick Holdaway – Superintendent, City of London Police
SESSION 3 – EVOLUTION & AI
- Evolution of marketing using technology – Alex McCulloch, Director, CACI
- The impact of AI and tech on the retail property management business – Ross Powell, Technologies Director, JLL
- Panel Discussion – Innovation & Evolution – led by Gareth Jordan, Director for Retail Advantage from ART Software Group. Joining him on the panel will be:
Alex Petit – Head of Data & Insights, Global Mutual
Glynn Edwards – Trading Director, Landsec
Kenny Murray – General Manager, Cheshire Oaks Designer Outlet
SESSION 4 – THE WINNING STRATEGY
Panel Discussion – lead by Caroline Main, a judge on both the Sceptre Awards and the Revo’s, the winners will talk us through their entries and discuss what makes a good entry and how it impacts their future business. Joining her will be:
Nikki Fairclough – Guildhall Shopping Centre
David Wait – Galleries Shopping Centre
Mark Buchanan-Smith – Churchill Square Shopping Centre
Chris Catford – Lock29
Gala Dinner – Welcome speech and dinner